Pam Davis is an expert in the field of business finance and benefits.  She has over 27 years in the profession and was Executive VP in the banking industry.  Prior to leaving banking, she was responsible for 16 banking branches in Florida and Texas.

Pam was drawn to the health insurance industry because she saw the need for individuals, families and small business owners to receive the proper support in making the critical decisions in acquiring the right health insurance and related benefits.

Pam is an independent agent for US Health Advisors and is licensed in 8 states.

Pam has been married for 32 years and has a son who is actively serving in the Navy.

In this episode, Pam shares valuable information about the changes in health insurance and how an educated consumer should go about making the critical decisions regarding their health coverage.

Pamela Davis
Licensed Agent

Web Address:
Phone: 903-224-4797

Below is the link to the podcast.

Matt Tibbetts is the Sales & Training Coordinator for Express Employment Professionals in Tyler Texas. He focuses on coordinating the sales efforts of Express along with the training & development programs for companies across East Texas.

Matt grew up in Thailand and settled in East Texas in 2009. Being a Millennial growing up in a foreign country has given Matt some unique insights into American culture, values, and generational characteristics.

Through the Faces of Change program that Express designed, Matt has been able to take the framework of Generations in the Workplace and add in his own unique experiences and perspectives that will help take your company to the next level as you lead your team of different generations.

Matt provides us with a value-packed interview today. We discuss the different age demographics that exist in the marketplace and how they are different because of the values they grew up with. We find:

  • Traditionalist (born before 1946) who “work to survive”
  • Baby Boomers (born 1946 to 1964) who “live to work”
  • Generation X (born 1965 to 1978) who seek “work-life balance” but remain adaptable
  • Millennials (born 1979 -1995) who”work to live” and look for a job that provides a nurturing and fulfilling culture.  Job stay longevity is not as important but financial security is.

Matt refers us to a few great books and a soft skills training program that he was involved in creating:

Marching Off the Map by Dr. Tim Elmore
Culture Wins: The Roadmap to an Irresistible Workplace by William Vanderbloemen
The Advantage by Patrick Lencioni

Training video:

Contact information:

Express Employment Professionals
5609 S. Donnybrook Ave. | Tyler, TX 75703

Phone: 903.592.9999
Facebook: @expressprostyler

Coleman Swierc is the Community Partnerships Coordinator for the Better Business Bureau of Central East Texas, located in Tyler, Texas.   This chapter of the Better Business Bureau serves 19 counties around East Texas and has more than 2,500 accredited businesses.

The Better Business Bureau is here to help consumers educate themselves in order to make informed decisions when deciding on a company to do business with.

Coleman is in charge of communications, media requests, oversees the sales department as well as community engagement and events.

He talks to us today about the history of the BBB, what they do and who they serve.  Whether you are already an accredited member of the BBB or looking to learn more, you will find today’s show is value packed.

You can contact Coleman Swierc and the Better Business Bureau in the following ways:

Web Address:

Twitter: @BBBCET

Facebook: Better Business Bureau Serving Central East Texas @BBBCET

Email: or

Phone: (903) 581-5704

Link to our podcast:


John Grubbs is an expert on generational change in the workplace.  He is a speaker, bestselling author, trainer and also serves as the Chairman of a Vistage CEO Board in Texas.  His talent as a keynote speaker leads him to engage with Fortune 500 companies and national trade organizations on a regular basis.

As a best-selling author, his most recent works include: Leadership Among Idiots – 2009, Surviving the Talent Exodus – 2011, and Leading the Lazy – 2015. He has published other books and numerous magazine articles.

John and I first met through the Better Business Bureau when he spoke to one our educational events a few years ago.

Books & Courses written:


  • Leading the Lazy
  • Leadership Among Idiots
  • Surviving the Talent Exodus

Other work

  • Vistage CEO Chair
  • CEO GCI “When Training Matters”

Favorite Quotes:

“If you can’t explain it simply, you don’t understand it well enough.” Albert Einstein

“The fastest way to change yourself is to hang out with people who are already the way you want to be.” —Reid Hoffman

Contact Links:



Twitter: @johngrubbs


Michelle Peña is the founder of SheTribe, an educational and empowerment organization that helps go-getter women achieve personal and professional success. She is the former co-owner of a fitness center, CrossFit gym, and fitness consulting business. Combining her love of business, wellness, and people, she now serves as a business strategist and life coach and has an affinity for helping business owners and entrepreneurs grow a profitable online strategy.

Michelle balances her love of business with being a wife and mom to three children and is equally passionate about helping them uncover their potential and purpose. Always reminding them they have destiny inside of them.

Her company is SheTribe, a heart-centered educational and empowerment community that helps motivated women be the best version of themselves in both their personal and professional lives. We create space for women to share propelling stories, life lessons and zones of genius, plus we host online and in-person training and workshops that help go-getters tap into their full potential and purpose. We are a “come as you are” tribe of imperfect women, running towards what really matters. We give you permission to be yourself, find yourself, and even lose yourself because we know that life is a beautiful, messy journey.


Web Address:

Twitter: @shetribe

 Instagram: @myshetribe  



Join her facebook group at

Kim Beckham is a speaker, leader, coach, lifelong learner, and owner of KB Next Level Training.

Kim has been the pastor at Central Baptist Church in Tyler Texas for 31 years.  He has over 40 years experience in leading churches.  When he is not preaching and leading his congregation, he is coaching local professionals and individuals in developing healthy relationships, career development and how to improve healthy habits for a fulfilling life.

To his credit, Kim is a sought out speaker for corporate and non-profit keynotes  He has multi-year experience coaching business, non-profit professionals and holds a John Maxwell Certification in Leadership Training.

Kim Beckham talks about how to create successful relationships and the importance they are in not only our personal lives but in careers and business.

Kim has authored two books, “Hidden Dangers” and “Letters to the Heart”.  

 Kim has been married for 43 years and has two children.

 Contact information






Stepp Sydnor, CEO of Stepp Sydnor Training Solutions.  Stepp and his team help organizations and individuals improve their business revenues, developing products and services that meet market needs; Improving sales and business development procedures and processes.

I have known Stepp for a number of years and consider him to be the greatest resources I know for training sales professionals.  Stepp is highly effective in helping sales individuals and teams reach greater levels of performance and productivity.

Stepp speaks today about the key concepts he applies when training clients and how he feels his techniques help him stand out in the space of sales and performance trainers.

Books & Courses written:

  • Books
    • 32 Sales Objections Easily Countered
    • Survive or Thrive?
  • Courses and Programs
    • 2 Meeting Close Selling System
    • Sales Meeting Mastery

Contact Information:





Below is the link to our podcast:


Sometimes we need to step out and just do that “thing” we have been putting off.   That thing you know will help someone.   So I pondered long enough and finally said to myself – “go ahead and jump”.   I just jumped!

Welcome to the inaugural episode of the Make New Rules Podcast.   In this episode, I take everyone back to where the name came from and my 40-year career and background that lead to me starting my coaching business 15 years ago.

In the podcast, I interviewed myself, just like I will my guest.  The goal is to add value and serve others -the one BIG thing that guides me .. it is my passion and my purpose.  

I hope you enjoy my 20-minute discussion about my journey and what I want to give you.   Listen for a few nuggets that will help you in your journey.

My contact information:




Below is the link to the podcast.